How To Get Help
If you need help from our foodbank there are a few simple steps to follow.
The most important step is to get a Foodbank Referral Number.
In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank referral number. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Citizens Advice, First Point, The Lantern, Christians Against Poverty, Refresh, Doctors surgeries and health visitors, social services, children’s services, and some local charities. In certain circumstances, it might be appropriate to visit the Foodbank Centre without a referral, but this might result in some delay – its always preferable to get a referral number.
1. GET IN TOUCH WITH US.
If you call or e-mail our foodbank we can talk through your situation and put you in touch with a relevant local agency.
Phone: 07531 167465
2. ARRANGE A VISIT OR PHONE THE REFERRAL AGENCY.
They will discuss your situation and supply you with a Foodbank referral number where appropriate.
3. BRING YOUR FOODBANK VOUCHER NUMBER TO YOUR NEAREST FOODBANK CENTRE.
You can find a list of our local centres and opening times on the locations page. In normal times, we will welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and take your referral number. You will then be given bags with approximately 3 days of emergency food. We’ll also help to support you in any other ways that we can. Our aim is to provide non-judgemental support at the point of crisis.